Certified Pre-Owned Q&A

Q: What makes a Certified Pre-Owned Subaru different from any other used Subaru?

A: A lot! In order for your Pre-Owned Subaru to even qualify for certification, it must pass a stringent 152 point inspection. All items that do not pass must be corrected in order to qualify for certification.
Q: What are some of the items on this 152-point inspection?

A: We road test the vehicle and check the undercarriage. We check fluid levels, filters, wiper blades, lights, battery, tires and tire pressure, brakes, audio equipment, power equipment (windows, locks etc.), exhaust system, cosmetics, air conditioning and heater, defogger, clutch and operation of automatic transmission, cruise-control and power moonroof (to name just a few).
Q: OK, it's thoroughly inspected and reconditioned, but what kind of protection plan will my Certified Pre-Owned Subaru have?

A: The standard mechanical breakdown protection on a Subaru Certified Pre-Owned vehicle is a 7 years/100,000 mile Powertrain Plan.
Q: Are there optional upgrades to the standard Powertrain coverage?

A: Yes. Gold Plus includes EVERYTHING except²: Maintenance, Glass, trim, paint and upholstery, and Batteries. See Dealer for details.
Q: Does the Subaru Certified Pre-Owned program have a deductible?

A: No. The deductible is $0 per repair visit, on the standard plan. The upgrade plans are available with $0, $50, $100 options.
Q: What should I do if I have a mechanical breakdown?

A: Try to get your Subaru back to your Subaru dealer, unless further damage would result from driving it. Otherwise, you can call the Subaru Certified Pre-Owned toll-free number for roadside assistance. Added Security is honored throughout the United States and Canada.
Q: What is a CARFAX® vehicle history report and why is it important?

A: The CARFAX® history report shows if the vehicle has ever been in a major collision, has had flood damage or was subject to a manufacturer buyback (lemon law buyback). CARFAX® is the most trusted provider of vehicle history information.³ They have built a database of more than 4 billion records that covers virtually every car and truck on the road today. All Subaru Certified Pre-Owned vehicles are backed by the CARFAX® buyback guarantee.
All plans start at the original time of sale and end when the designated months are reached or when the odometer reaches 100,000 miles, whichever comes first.  See contract details for full list of exclusions

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